Shipping & Delivery

We work to get your VELARO order to you as quickly and safely as possible.

Order Processing

Orders are generally processed within 1–2 business days.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Times

Local Delivery: 1-2 business days

Delivery times are estimates and may vary due to courier delays, weather, public holidays, or other circumstances outside our control.

Order Tracking

Once your order has been dispatched, you will receive tracking information where available.

Incorrect Address

Please make sure your delivery information is correct before completing your order.

If you notice an error, contact us as soon as possible at:

velarowhite@gmail.com

Delayed Orders

If your order has not arrived within the expected delivery window, contact our customer support team with your order number.